How long before I get my order?
For Metro Manila orders, you can expect your order to arrive 3-5 business days after your payment confirmation.
For provincial orders, please allow 5-9 business days.
How long is the delivery time for bank deposit?
Please note that if you select bank deposit as the payment method, your order is not yet confirmed until you send us your transfer receipt.
You will receive the payment instructions after checkout and in your email.
After we confirm your payment, please expect your order to arrive in 3-5 business days (for Metro Manila) and business 5-9 days (outside Metro Manila).
How much are the shipping rates?
Shipping has a flat rate of P120 for Metro Manila Deliveries and P300 for Provincial Deliveries.
We also offer instant deliveries via Grab or Lalamove at the buyer's expense. Our stocks are located at North Quezon City.
What are the available payment options?
We accept various payment options such as VISA and Mastercard (thru Paymongo), bank transfers (BDO and BPI), GCash, and Paypal.
Do you accept Cash on Delivery?
As of now, we do not accept cash on delivery for our products.
How much is the engraving?
Our engraving costs an added ₱250 per umbrella.
What font do you use for your engraving?
Our default font for engraving is Pinyon Script. You can try out the font here.
If you have a preferred font or logo, please email them to us so we can check if it is possible.
Is there a character limit to the engraving?
There is a limit of 18 characters for the engraving (including spaces).
If you want to engrave a logo, please contact us to check if it is possible.
Where can I put the engraving?
The only position we can engrave on is the back of the handle. This is because putting it on any other part of the wood may compromise the integrity of the wood.
Can I buy in bulk for my event or company?
Yes. Please connect with us for bulk orders.