FAQ


Shipping

For Metro Manila orders, you can expect your order to arrive 3-5 business days after your payment confirmation.

For provincial orders, please allow 5-9 business days.

Please note that if you select bank deposit as the payment method, your order is not yet confirmed until you send us your transfer receipt. 

You will receive the payment instructions after checkout and in your email.

After we confirm your payment, please expect your order to arrive in 3-5 business days (for Metro Manila) and business 5-9 days (outside Metro Manila).

Shipping has a flat rate of P120 for Metro Manila Deliveries and P300 for Provincial Deliveries.

We also offer instant deliveries via Grab or Lalamove at the buyer's expense. Our stocks are located at North Quezon City.

Payment

We accept various payment options such as VISA and Mastercard (thru Paymongo), bank transfers (BDO and BPI), GCash, and Paypal.

As of now, we do not accept cash on delivery for our products.

Engraving

Our engraving costs an added ₱250 per umbrella.

Our default font for engraving is Pinyon Script. You can try out the font here.

If you have a preferred font or logo, please email them to us so we can check if it is possible. 

There is a limit of 18 characters for the engraving (including spaces). 

If you want to engrave a logo, please contact us to check if it is possible. 

The only position we can engrave on is the back of the handle. This is because putting it on any other part of the wood may compromise the integrity of the wood.

Bulk Orders

Yes. Please connect with us for bulk orders.